Customer satisfaction & NPS calls

Structured feedback calls at scale — CSAT, NPS, post-service — turned into themes and scores you can act on, not a backlog of survey responses.

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VoxAide is a configurable voice platform. Each use case below is the same engine that runs our live candidate screening — set up for a different call. Candidate screening is live today; the rest we can stand up for a pilot.

What it does

On the engine, set up for your call

✓Runs CSAT / NPS / post-service feedback calls on your own contacts

✓Captures 1–3 questions per call, verbatim, with light follow-ups

✓Aggregates into themes, sentiment, and scores

✓Writes the result back to your CRM against the contact

✓Consent-disclosed and recorded

One engine underneath

Three kinds of call, one platform

Screen & Qualify

Ask the questions that qualify someone — a candidate, a lead, an applicant — then hand back a scored, ranked result.

Gather Feedback

Run structured feedback calls — references, exit interviews, satisfaction check-ins — and get themes and scores, not a backlog.

Confirm & Follow Up

The routine calls that keep things moving — confirmations, reminders, reactivation, no-show follow-ups — placed and logged for you.

Let's stand this up for your team

Candidate screening is live today — this is the same engine, configured for your call. Prove it on your own data, then scale.

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